Description Customer Service Training in Stress Reduction. Each day your staff interacts with customers, coworkers, and supervisors. Each of these interactions is a potential source of stress. And when that stress mounts it can cause long-term damage to their health and well-being, and have a negative impact on the productivity of your department. Now you can give your reps the tools they need to reduce stress with timeless yoga techniques adapted to the modern office. Your package includes 10 copies of the Training Booklet plus downloadable Leader’s Guide, and Certificates. The Training Booklets may be used on their own for self-study or you may conduct more formal training sessions with the Leader’s Guide and Certificates. It’s a complete training package on stress reduction.